Shipping & Processing
At Freetime Fun, we aim to exceed your expectations on every order. Any order received before 4:00pm CST Monday-Friday will be processed and shipped the same day. In addition, all orders are shipped free of charge utilizing either standard UPS Ground Service on smaller orders, or an LTL carrier on larger orders. Unfortunately, at this time we only ship standard Ground Service to physical addresses within the contiguous 48 states.
All orders of any size are billed a flat-rate $7.95 handling fee that covers the processing, handling and packaging of your order. Sales tax on the merchandise total will also be charged for orders shipping to the following states: IL, CA.
Satisfaction is guaranteed on all new item sales. However, if for some reason you are unsatisfied with your order, we do offer refunds or exchanges within the first 30 days of your purchase as part of our No Risk Guarantee. To initiate a return or exchange, please download the following form and include it within your return shipment.
Please note, returns may be subject to return shipping costs. If you have any questions or concerns about our return policies or about the process of returning your item, please contact us directly for additional assistance.
*Any item marked as Clearance are final sale and cannot be returned.